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REWARDS TERMS & CONDITIONS
Effective Date: January 5, 2024

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE DREAM PAIRS REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE DREAM PAIRS REWARDS PROGRAM.

GENERAL TERMS

ELIGIBILITY

PRIVACY

LIABILITY

RIGHTS

SUSPENSION & DEACTIVATION

CUSTOMER SERVICE

Long-Term Activity Terms

REWARD POINTS

REFERRED FRIENDS

BIRTHDAY REWARD

PRE-MEMBER

GIFT CARD

GENERAL TERMS

GENERAL TERMS

These Terms of Use include an arbitration agreement that governs any disputes between you and us. In arbitration, there is less discovery and appellate review than in court. This arbitration agreement and other provisions will:

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eliminate your right to a trial by jury to the extent allowable under applicable law; and substantially affect your rights, including preventing you from bringing, joining, or participating in class or consolidated proceedings in arbitration and litigation.

You agree that we may provide updates, notices, disclosures, and amendments to these Terms of Use, and other information relating to the DREAM PAIRS Rewards program by electronic means, including posting such information and materials online at https://www.dreampairs.com/.

In order to participate in the Program, you must be at least eighteen (18) years of age, be a legal resident of, and physically located within, the United States, and be able to provide a unique and valid email address at the time of signing up. You must be legally competent to enter into contracts to sign up for the Program. Dream Pairs reserves the right to limit the number of Members in the Program. If you are not eligible to participate, you are prohibited from accessing, using, and registering for the Program. A Member may maintain only one Program membership account in DP Dream Pairs Inc. Dream Pairs, in its sole judgment, reserves the right to disqualify any person from participation in the Program or revoke issued Points or Rewards, for any reason, including, for example, if that person appears to be violating these Terms and Conditions, making purchases for a business or for resale, making purchases with the intention of returning such as influencer pulls, stylist pulls or press pulls, manipulating the Program, making excessive returns, engaging in fraud, abusing Reward privileges, or otherwise acting in a manner inconsistent with the Program’s intent or for any other reason Dream Pairs deems necessary based on its sole discretion. If a Member is disqualified, such Member will forfeit their Points and all outstanding Rewards, as those terms are defined below, with a balance that has not been redeemed at the time of such disqualification. Program void where prohibited by law. For new Members, by creating an account through Dream Pairs, you will be registered for the Rewards Program of all DP Dream Pairs Inc. brands, including Dream Pairs, Bruno Marc, Nortiv8, and Dream Pairs stores. For existing account members, you will automatically be opted-in to participate in the Dream Pairs Rewards Program, and you can provide authorization to participate in the Bruno Marc and Nortiv8 Rewards Programs. You may opt out of the Program at any time.
We value and respect your privacy. The personal information that we collect from you in connection with the Program is subject to our Privacy Policy and will be used and disclosed by us for the purpose of administration of the Program, providing you with any rewards or benefits that you redeem under the Program, marketing in connection with the Program, other marketing communications that you have opted in to receive and as otherwise permitted by our Privacy Policy.
Dream Pairs is not responsible for any, direct, or indirect, consequences or problems in regards to the Rewards Program. Nevertheless, Dream Pairs will use it’s best efforts to ensure that the Rewards member can benefit from its accumulated points in case of the malfunction of the Rewards Program. Dream Pairs is not responsible for rewards that may be lost or redeemed due to fraudulent activity.
Dream Pairs may modify these terms and conditions at any given time in its sole discretion. Dream Pairs may or may not inform the Members of the Rewards Program of changes to these Terms & Conditions via email. Members of the Rewards Program should regularly check the Dream Pairs website for the latest version of these Terms & Conditions. Dream Pairs reserves the right to amend, suspend or terminate the Rewards Program for any reason at any time. In the event that Dream Pairs decides to terminate the Rewards Program, all Members will be informed by means of the contact information provided by them. In event of termination and/or suspension of the Rewards Program. Dream Pairs will not be held liable for any unused points, coupons or, benefits. Furthermore, the Member will have no legal recourse whatsoever against Dream Pairs in this respect and will not be entitled to any form of compensation.
We reserve the right to reject, revoke, cancel, or suspend any account(s) of any members and/or referred friend, issue rewards, and/or any and all unredeemed points, or take any other action at our discretion, at any time with immediate effect and without written notice or liability to any member, if we believe: (a) the member/or referred friend has (1) violated any of the Terms and Conditions; (2) acted in a manner inconsistent with applicable law, regulations, or ordinances; (3) engaged in any misconduct or wrongdoing in connection with the Program; or (4) engaged in abusive, fraudulent, inappropriate, or hostile conduct in connection with the Program, or DREAM PAIRS or its Members or employees; or (b) DREAM PAIRS’s provision of the Rewards Program and/or any associated benefits (including but not limited to points, coupons, perks, and gifts with purchases) to Member may violate any applicable laws to which DREAM PAIRS is subject. Membership in the Program may be revoked at any time. If we deactivate your account due to abuse or manipulation of the Program, or for any other reason, your membership in the Program will terminate immediately and your points balance and any value remaining on issued Rewards will be forfeited.
FOR INFORMATION ABOUT THE REWARDS PROGRAM OR YOUR MEMBERSHIP, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM VIA EMAIL AT [email protected] PLEASE ALSO VISIT OUR FAQS FOR ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT OUR REWARDS PROGRAM.
These Long-Term Activity Terms apply to extended engagements, subscriptions, or continuous use of Dream Pairs services beyond standard transactions. For sustained and extended activities, in addition to the general terms, the following Long-Term Activity Terms shall be applicable. The Long-Term Activity Terms outline specific conditions and obligations for different ongoing activities.
You can start accruing points for purchases made on or after April 1, 2023. Purchases made prior to April 1, 2023, will not be eligible for reward points. Reward points will be issued after orders are fulfilled, one (1) point per one (1) dollar spent. Reward points will be added to your account after a qualifying purchase is made or completing an earning point activity. Zero-dollar orders, eGift Card purchases, cancellations, out of stock orders, out of stock items, suspected fraudulent purchases, international billing, and/or international shipping are not considered qualifying purchases. Taxes, shipping, handling charges and any other fees associated with your purchase are excluded from earning and redeeming points. Remember, your points are valid until the end of the calendar year and won't be renewed or extended. Reward points are non-transferable, even to another personal account. Rewards do not have cash value, can’t be sold or can’t be exchanged for another type of credit or discount. Reward points can’t be applied retroactively to an order. We are not responsible for rewards that may be lost or redeemed as a result of any fraudulent activity. We reserve the right to place limitations on the number of qualifying purchases that are eligible for the Program and/or the number or types of rewards that you may receive or earn during any given period of time or for the duration of the Program and/or any combination thereof.

·QUALIFYING REFERRALS

DREAM PAIRS members can get a free pair of shoes when:

1.A referred friend must make a purchase through a member’s unique referral link.

2.The referred friend must complete their first order on the official websites of DREAM PAIRS, BRUNO MARC, or NORTIV 8.

If your friend does not click on the referral link in their invite email or through any other means to accept your invitation, you cannot receive rewards. We will have no liability to you because there is no discernible way to identify that the purchase was a result of your referral.

Referral-invited users receive an exclusive 20% off coupon and are not eligible for the standard 15% off coupon with regular registration.

Rewards are only redeemable in the form of a free pair of shoes unless explicitly stated otherwise in an offer. You can select your rewards through the Free Shoe Selection Page after your referred friend places a qualifying order.

As a DREAM PAIRS member, you can receive a free pair of shoes by referring a friend who makes their initial purchase on DREAM PAIRS, BRUNO MARC, or NORTIV 8 official websites. However, if your referred friend makes additional purchases, these will not be considered additional successful referrals, and you will not earn extra rewards. For instance, if your referred friend makes their first purchase on any of the three websites, you receive a free pair of shoes. Yet, if your referred friend makes both their first purchase and subsequent purchases or if they make a first purchase on all three websites, you will still receive only one free pair.

Rewards are only redeemable in the form of a free pair of shoes unless explicitly stated otherwise in an offer. You can select your rewards through the Free Shoe Selection Page after your referred friend places a qualifying order. Please note that you have 3 months from the date of receiving the coupon to redeem free shoes.

·REFERRED FRIENDS

When you refer your friends, they can click on a unique referral link. Upon registration, they will receive a 20% discount on their first purchase. Please note that packs and gift cards are excluded from this offer. More importantly, you cannot refer yourself to generate qualified referrals and receive free shoes. For an order to be considered a qualified referral transaction, the referred friend must have different identifying information than the DREAM PAIRS member whose link was used to initiate the order.

·NO SPAM

As a DREAM PAIRS member, you can share your referral links via email using your email tools. Please ensure that the emails you create are distributed in a personal manner. Any distribution of your referral link that might be considered unsolicited commercial or spam, as defined by any applicable law or regulation, is strictly prohibited. Violation of this policy will result in immediate termination of your account and exclusion from the DREAM PAIRS Referral Program.

·ABUSE

Any attempts by users to exploit vulnerabilities for repeated prize acquisition may result in product recalls and pursuit of appropriate actions. We reserve the right to address instances of misuse to ensure fair and responsible engagement with our platform.

The birthday month coupon has the regulations: (a) the birthday benefit is only available to U.S. members who have registered on our official website or store; (b)the qualified members will receive a 20% off birthday coupon valid for 60 days; the coupon issued to the member's account before 45 days of birthday and will be valid after 15 days of birthday. (e.g., if your birthday is on April 30, 2024, the coupon is issued on March 15, 2024, and valid until May 15, 2024); the birthday coupon cannot be used in conjunction with other promotions or products in the flash sale or the clearance products in store; (c)for newly registered members qualified for birthday coupons, we will issue the birthday coupon to your account within 24 hours after registration, and the coupon remain valid for 15 days after your birthday.; for the members registered on Website, the coupon is valid for purchases on our official website only; for the members registered on stores, the coupon is valid for purchases on our stores only.


RULES FOR BIRTHDAY REWARD

1. The birthday benefit is currently exclusive to members of our U.S. official website and stores.

2. Members who log in through third-party registration need to add their date of birth to their member profile to activate birthday benefits.

3. Members receive a 20% OFF birthday coupon valid for 60 days.

4. The Birthday coupon is issued 45 days before your birthday and remain valid for 15 days after your birthday (For example: If your birthday is on April 1, 2024, the coupon is issued on February 15, 2024, and valid until April 15, 2024).

5. For newly registered members within the current month, if your birthday falls within the same month, we will issue the birthday coupon to your account within 24 hours after registration. The coupon remain valid for 15 days after your birthday.

6. The coupon cannot be used in conjunction with other promotions or products in the flash sale. It is valid for purchases within the specified timeframe.

7. If you have any questions or concerns, please contact us at [email protected]

8. DP DREAM PAIRS INC. reserves the final explanation of the campaign.

The birthday month coupon has the regulations: (a) the birthday benefit is only available to U.S. members who have registered on our official website or store; (b)the qualified members will receive a 20% off birthday coupon valid for 60 days; the coupon issued to the member's account before 45 days of birthday and will be valid after 15 days of birthday. (e.g., if your birthday is on April 30, 2024, the coupon is issued on March 15, 2024, and valid until May 15, 2024); the birthday coupon cannot be used in conjunction with other promotions or products in the flash sale or the clearance products in store; (c)for newly registered members qualified for birthday coupons, we will issue the birthday coupon to your account within 24 hours after registration, and the coupon remain valid for 15 days after your birthday.; for the members registered on Website, the coupon is valid for purchases on our official website only; for the members registered on stores, the coupon is valid for purchases on our stores only. The Pre-Member program is exclusively for customers who have not registered as a Dream Pairs Rewards member. Points for any purchases made within the past thirty (30) days can be activated by registering in the Rewards program. Customers can activate their points and coupon for their first order by registering on any of our websites (dreampairs.com, brunomarcshoes.com, nortiv8shoes.com). Registration must be completed within thirty (30) days from the date of purchase.


Customers who have not registered as a Rewards member may receive an invitation to register during the last month of each calendar quarter (March, June, September, December). If the customer completes the Rewards registration by responding to the invitation email by the end of that month, points for all orders completed during that calendar quarter will be activated and the customer will receive a coupon for their next order. Registration must be completed before the end of the month in which the invitation email was sent.


Dream Pairs Amazon customers can register for the Rewards program by visiting the site address on the Amazon Transparency Card. Following registration, customers will receive a $10 coupon and double points for their next order (“rewards”) on any of our websites (dreampairs.com, brunomarcshoes.com, nortiv8shoes.com). Customers who have not completed the registration cannot receive the rewards. The rewards are exclusively for Dream Pairs Amazon customers located in the USA. Customers from other countries and other online or offline purchase channels are not eligible to receive these rewards.


Customers registered using one of the above methods will only receive the rewards provided through their original method of entry. The Pre-Member reward points abide by the terms and conditions of the Dream Pairs Rewards program. Dream Pairs reserves the right to modify the rules and rewards of the Pre-Member program at any time at its sole discretion.

Your purchase, receipt, and/or use of Dream Pairs gift cards(”eGift card”) constitutes your agreement to be bound by these terms and conditions

Note: BY ACCEPTING THISGIFT CARD TERMS AND CONDITIONS YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.


USE AND REDEMPTION OF GIFT CARDS

Dream Pairs gift cards are redeemable solely for merchandise online at www.dreampairs.com. Dream Pairs gift cards can not be used at other website (www.brunomarcshoes.comwww.nortiv8shoes.com) or our ratail stores.

Dream Pairs gift cards cannot be resold, transferred for value, canceled, refunded, or redeemed for cash unless otherwise required by applicable law.

Note: If the value of the items purchased online is more than the total value of the Gift Card, you will need to pay the balance using additional credit or debit card.


BALANCE INQUIRIES

To check your Dream pairs gift card balance, go to visit www.dreampairs.com to view your personal account, If you have any questions or concerns, please contact us at [email protected].


EXPIRATION

Dream Pairs gift cards become valid at thepoint of ordering and do not expire.


FEES

There are no fees associated with Dream pairs gift cards.


PAYMENT METHODS

Gift Cards may be paid for with Visa、MasterCard、Maestro, and PayPal for members only. (we do not accept American Express).


LOST OR STOLEN CARDS

If your gift card is lost, stolen, or compromised due to your actions, it will not be replaced. We are not responsible for any unauthorized use of your gift card. Please ensure the security of your account information and password. In the event that your e-gift card is stolen or lost, promptly notify our customer service department at [email protected]. With your authorization, we will temporarily freeze your gift card.


APPLICABLE LAW

All questions of law, rights, and remedies regarding any act, event or occurrence undertaken pursuant or relating to our products and services shall be governed and construed by the laws of the State of New Jersey, excluding such state’s conflicts of law rules. Any legal action of whatever nature by or against DP arising out of or related in any respect to this Privacy Notice and our products and services shall be brought solely in either the applicable federal or state courts located in or with jurisdiction over Hudson County, State of New Jersey; subject, however, to the right of Company, at the Company's sole discretion, to bring an action to seek injunctive relief to enforce this Notice or to stop or prevent an infringement of proprietary or other third party rights (or any similar cause of action) in any applicable court in any jurisdiction where jurisdiction exists with regard to a user. You hereby consent to (and waive any challenge or objection to) personal jurisdiction and venue in the above-referenced courts. Application of the United Nations Convention on Contracts for the International Sale of Goods is excluded from this Notice. Additionally, application of the Uniform Computer Information Transaction Act (UCITA) is excluded from this Notice. In no event shall any claim, action or proceeding by you related in any way to the Website and/or the Company Services (including your visit to or use of the Website and/or the Company Services) be instituted more than two (2) years after the cause of action arose.


LIMITATION OF LIABILITY

IN NO EVENT SHALL COMPANY OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR COMPANY SERVICES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COMPANY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES DURING THE PERIOD OF SIX (6) MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

You expressly acknowledge and agree that this Agreement fully and finally releases and forever resolves any and all litigations, claims, suits, or actions by and between the Parties arising out of or related to claims arising out of use of Company’s Website and Services that are unknown, unanticipated, or unsuspected, or that may hereafter arise as a result of the discovery of new and/or additional facts. You acknowledge and understand the significance and potential consequences of its release of unknown claims mentioned in this clause, and agree to waive and relinquish all rights and benefits each may have under Section 1542 of the Civil Code of the State of California, or any similar statute or law of any other jurisdiction. Section 1542 reads as follows: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE" DEBTOR."


REVISIONS TO THESE TERMS

We may update or revise these terms and conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current terms and conditions because they are binding on you to the fullest extent permissible by applicable law. We reserve the right to make changes to these terms and conditions at any time and will provide notice of such changes if or as required by law. If any of these terms shall be deemed invalid, void or unenforceable, it shall be deemed severable and shall not affect the validity and enforceability of any remaining terms.


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